Zhengzhou ZhengGang Machinery Co., Ltd. respects your privacy and protects the information
you share with us through our website, inquiry forms, email, phone, WhatsApp, or other
communication channels.
This Privacy Policy explains how we collect and use information when you visit www.zhenggangmachinery.com or contact us for mining machinery, mineral processing equipment, spare parts, quotations, or project solutions.
1
Information We Collect
When you contact us, we may collect your name, company name, country, email address, phone number, WhatsApp number, product inquiry, project requirements, material details, capacity needs, delivery location, and any files or messages you send to us. We may also collect basic website usage data, such as pages visited, browser type, and device information, to improve website performance.
2
How We Use Your Information
We use your information to respond to inquiries, prepare quotations, provide technical suggestions, recommend suitable equipment, arrange order communication, support delivery, and provide after-sales service. ZhengGang Machinery provides crushing, screening, grinding, washing, concentration, metallurgy, environmental protection, fertilizer, and complete equipment services for domestic and international customers.
3
Information Sharing
We do not sell your personal information. We may share necessary information only with trusted partners when required for business purposes, such as logistics, customs clearance, payment processing, technical support, or order fulfillment.
4
Cookies
Our website may use cookies to improve user experience and analyze website traffic. You can disable cookies in your browser settings, but some website functions may not work properly.
5
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online transmission method is completely secure.
6
Data Retention
We keep your information only as long as needed for business communication, quotations, order processing, after-sales support, and legal or commercial record requirements.